Overview

This Privacy Policy explains how Packamor LLC ("Brandsamor," "we," "us") collects, uses, and protects personal information when you visit brandsamor.com, contact us, place orders, or use onboarding and account features related to private-label fragrance services.

Information we collect

We may collect the following categories of information depending on how you interact with Brandsamor:

• Contact details such as name, email address, phone number, and company name
• Project information you provide about your brand, product ideas, quantities, and packaging preferences
• Billing and shipping details when you place sample or production orders
• Account credentials for your Brandsamor customer account
• Communications you send by email, phone, or in-app messaging
• Technical data such as IP address, browser type, device information, and pages visited
• Cookie or similar analytics data where permitted by law

How we use information

We use personal information to operate and improve Brandsamor services, including to:

• Respond to inquiries and provide customer support
• Process fragrance sampling and production requests
• Create and manage customer accounts and project profiles
• Send service-related email or SMS updates you request or that are necessary for your order
• Improve website performance, security, and user experience
• Comply with legal, tax, and regulatory obligations

How we share information

We do not sell your personal information. We may share information with production partners, logistics providers, payment processors, and professional advisers only as needed to fulfill your request, operate the service, or comply with law. Partners are expected to protect information appropriately.

Retention and security

We retain information for as long as needed to provide services, maintain business records, resolve disputes, and meet legal requirements. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information. You may opt out of non-essential marketing communications by following unsubscribe instructions or contacting us.

Contact

Questions about this policy may be sent to [email protected]. Packamor LLC is the data controller for Brandsamor marketing and service operations described here.